Crazy 777 Privacy Policy — Your Data Is Safe With Us

01 Introduction & scope of policy

This privacy policy applies to all digital services on the Crazy 777 platform — including our website, mobile app, and all associated services. By browsing our site, creating an account, or participating in games/betting, you are deemed to have fully accepted this privacy policy.

Crazy 777 takes the privacy of its users' personal information extremely seriously. Our Privacy Policy is developed in accordance with applicable data protection laws in Bangladesh and international GDPR standards.

02 What information do we collect?

Crazy 777 collects various types of information from its members, broadly divided into two categories: what you provide directly, and what is automatically collected during your use of the site.

What you provide:

• Full name, date of birth & gender
• Email address, mobile number, and residential address
• Copy of national ID or passport (for KYC verification)
• Payment method details: bank account, bKash, Nagad number, etc.
• Subject of your customer support inquiry

Automatically collected information:

• IP address, device type, and operating system
• Browser type and language preferences
• Page visit times, click patterns, and session duration
• Cookies & Local Storage Data
• Referral source (which page you came from)

03 How is your information used?

Crazy 777 uses your information only for the specific purposes listed below. Your prior consent will be obtained before using it for any other purpose.

04 Who is your information shared with?

Crazy 777 may share your information with the following parties under limited circumstances. Data protection is ensured in every case:

• Payment processors: Your payment details are transmitted through a secure gateway to process deposits and withdrawals.
• KYC partner: A licensed verification provider for identity authentication.
• Law enforcement agencies: Where required by a court order or legal obligation.
• Gaming regulatory authority: To regulatory authorities as required under our license terms.
• Anti-Fraud System: For fraud detection and prevention purposes.

05 Cookie policy

Crazy 777 uses various types of cookies to enhance your browsing experience. Below is a detailed breakdown of the cookies we use:

Essential cookies

Essential for the site's core functionality, such as maintaining your login session. These cannot be disabled.

Functionality Cookies

Used to remember your preferences (such as language and theme). Disabling these may limit certain aspects of your site experience.

Analytics cookies

Collects statistics on which pages are visited most and where users click, helping us improve the site. No personal information is stored.

You can delete or block cookies at any time through your browser settings.

06 Your Rights

As a Crazy 777 member, you have the following rights regarding your personal data:

1. Right to access: You may request to see what information we hold about you.
2. Right to rectification: You may request corrections to any inaccurate or outdated information.
3. Right to erasure: You may request the deletion of your data unless we are required by law to retain it.
4. Right to restrict processing: In certain circumstances, you may request that the use of your information be restricted.
5. Right to Data Portability: You may request your data in a structured, portable format.
6. Right to object: You may object to the use of your data for any specific purpose.

07 How long is your data retained?

Crazy 777 retains your information only for as long as necessary. All relevant data is kept while your account remains active. Even after account closure, financial transaction records may be retained for up to 5 years as required by legal obligations.

• KYC documents: 5 years after account closure
• Transaction history: 5 to 7 years (as required by financial regulations)
• Customer support messages: 2 years
• Browsing data & cookies: up to 13 months

Once the designated retention period expires, data is securely deleted or anonymised.

08 International data transfers

Crazy 777 is an international platform. In some cases, your data may be processed on servers outside your country. Where this occurs, we ensure that:

• Adequate data protection laws are in place in the recipient country.
• Data Processing Agreements (DPA) have been signed with all third-party partners.
• All data in transit is transmitted in encrypted form.

09 Security Measures

Crazy 777 uses the latest industry-standard technology to keep your data secure:

• All data transfers are encrypted using TLS 1.3 protocol.
• Passwords are hashed using the bcrypt algorithm and never stored in plain text.
• Two-factor authentication (2FA) is available.
• Server logs are regularly monitored to detect any unusual activity.
• Regular penetration testing is conducted.

10 Contact Us

For any questions or complaints regarding this privacy policy or your personal data, please contact our data protection team directly:

• Email: support@crazy777.ws
• Subject line: "Privacy Policy Request"
• Response time: 7–30 business days

Our FAQ page Get answers to general questions about our Privacy Policy.